Cancellations and Refunds All cancellations and refund
requests must be received in writing by January 31, 2014. Refunds will
not be issued for cancellations made after this date regardless of
registration date or for no-shows. Refunds will be issued within 48
hours after notification, and a $100 processing fee will be deducted.
Substitutions from the same company will be accepted in writing without
penalty. Send requests to firstname.lastname@example.org